The Ark Studios — Privacy Policy
Effective Date: 2026-02-12
Data Controller: Imoportuweb Negócios e Publicidade Lda
NIF: PT518443493
Contact: legal@thearkstudios.com
At The Ark Studios, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR) and applicable Portuguese law.
1) Information We Collect
We collect information that you provide directly to us, as well as information generated through your use of the Platform.
1.1 Account Information
When you register, we collect your name, email address, and date of birth. We collect date of birth specifically to enforce our strict "18+ Only" policy for Creators.
1.2 Creator Content
We collect the media you upload to generate films, including photos, images, voice recordings, and text diaries.
Special Category Data: If your stories contain sensitive information (such as religious beliefs, health info, or political opinions), you explicitly consent to our processing of this data for the purpose of film generation by uploading it.
1.3 Payment Information
Payments are handled by secure third-party processors (e.g., Stripe, PayPal). We do not store your full credit card or bank account details on our servers. We receive only the information necessary to confirm payment and process payouts.
1.4 Technical and Usage Data
We automatically collect your IP address, browser type, device information, and data on how you interact with the Platform (views, clicks, and preferences) for security and service optimization.
2) How We Use Your Information
We process your data based on: (a) the performance of our contract with you; (b) our legal obligations; (c) our legitimate interests; and (d) your explicit consent.
- Service Delivery: To generate, render, and host your cinematic films using our AI orchestration systems.
- Account Management: To manage subscriptions, process Creator payouts, and provide customer support.
- Safety and Security: To moderate content, prevent fraud, and enforce our Community Guidelines.
- Legal Compliance: To comply with Portuguese tax laws, accounting requirements, and official requests from authorities.
3) Data Sharing and International Transfers
We do not sell your personal data.
We share data only with essential partners:
- Processing Partners: Specialized infrastructure and AI orchestration services used to generate and render your films.
- Payment Processors: Secure financial institutions to manage your transactions.
- Infrastructure Providers: Secure cloud hosting services where all Platform data is stored.
- Legal Authorities: When strictly required by law, court order, or to protect the safety and rights of our users.
International Transfers: If we transfer data outside the European Economic Area (EEA), we ensure that "Standard Contractual Clauses" or other legal safeguards are in place to maintain a level of protection equivalent to the GDPR.
4) Data Retention
- Active Accounts: We retain your content and personal data for as long as your account is active.
- Deletion: If you delete your account, we will remove your personal data within 30 days, except where we are legally required to retain it (e.g., Portuguese tax law requires keeping financial records for 10 years).
5) Your Rights (GDPR)
As a resident of the EEA, you have the following rights:
Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct inaccurate or incomplete data.
Right to Erasure ("Right to be Forgotten"): You can request that we delete your data under certain conditions.
Right to Data Portability: You can request to receive your data in a structured, machine-readable format.
Right to Withdraw Consent: Where processing is based on consent, you may withdraw it at any time.
Right to Lodge a Complaint: You have the right to complain to a data protection authority (in Portugal, the CNPD – Comissão Nacional de Proteção de Dados).
6) Security
We implement robust technical and organizational measures to protect your data against unauthorized access, loss, or alteration. This includes encryption, secure access controls, and regular security reviews of our processing partners.
7) Contact Us
For any questions regarding this Privacy Policy or to exercise your rights, please contact:
The Ark Studios — Legal Department
Email: legal@thearkstudios.com
END OF PRIVACY POLICY